TwinGo LLC offers a 12 month warranty against manufacturing defects.

In the rare event that there is a manufacturing issue or defect, we will assess the situation and determine the appropriate remedy: repair or exchange.

Normal wear and tear, user error or user neglect are not a manufacturing defect and are not covered under this warranty.

The TwinGo Carrier warranty is void if the product has been altered in any way. The term “altered” is defined as including, but not limited to dyeing, painting, embroidery, and fabric additions or removals made after purchase.

This warranty is nontransferable, and applies only to the original owner who can demonstrate proof of purchase from an authorised TwinGo Carrier retailer.